Questions about the ₹1,000 product booking scheme, monthly lucky draw announcements, distributor commissions or assured delivery? Pick the fastest route below — every one reaches a real person.
Routing your query to the right desk is the quickest way to a resolution. Each card links straight to that desk.
Registered administrative desk for institutional affairs, direct-selling governance and management matters.
View registered addressSponsor matching, binary pair queries, daily capping limits and bank payout credits.
Call this deskDispatch, tracking and on-site servicing for your 32" Smart LED TV or Domestic Box Aata Chakki.
Email logisticsInvestor relations, legal compliance and media announcements.
Email corporate deskAll times are Indian Standard Time (IST, UTC+5:30).
Fill in the form and we will open WhatsApp with your enquiry ready to send to the helpline — so nothing gets lost in transit.
Most enquiries we receive are answered below. If yours is not, the helpline is open Monday to Saturday.
A ₹1,000 product booking enrols you for all 45 lucky draws across 12 months and guarantees an assured product — your choice of a 32" HD Smart LED TV or a Domestic Box Aata Chakki — regardless of whether your name is drawn. Doorstep delivery charges are billed separately at actual freight rates.
Matching pairs close daily and are credited to your bank account on the weekly payout cycle. A flat 10% is deducted — 5% TDS as per Government norms and 5% admin charges. The binary cap is 30 pairs per day.
One mobile number maps to one PAN, and a single PAN may hold a maximum of 3 IDs. This limit exists to keep binary matching fair for every associate in the network.
Write to [email protected] with your Member ID and booking reference, or call the helpline on +91 95296 05112. Keep your dispatch tracking number handy if one was issued.
The helpline answers live during working hours (Mon – Sat, 10:00 AM – 6:30 PM IST). WhatsApp messages sent outside those hours are answered the next working day, and emails within 24–48 business hours.